Important Note for FrontPage users:

Although we provide FTP access to FrontPage accounts, it should NOT be used to upload your pages to your account. You should only use FTP to upload to your public ftp directory or to upload scripts to your cgi-bin directory. If you use FTP to modify your site (html files, etc.), you will run into errors the next time you use FrontPage to access your web site, and the FrontPage extensions may become corrupted. Also, do not remove any files from your FrontPage account with an FTP client. The only files that you may remove with FTP are the files that you put there with FTP (cgi scripts and files in your public FTP directory). Using FTP to upload or remove system files will cause the FrontPage extensions to eventually become corrupted, and your web-bots, publish option, and other FrontPage features may not function properly. We can reinstall the FrontPage extensions to the site, but only at an additional fee. You can, however, maintain an anonymous FTP area on your FrontPage account without any problems, as this does not involve uploading to the server.

Please see our FTP support page for information on uploading scripts and other files to your account.

For more assistance, please call Technical Support at 954-429-3449 between the hours of 9 AM and 10 PM Eastern, or E-Mail us. Although our technical support personnel do not provide assistance for the FrontPage software itself, we do make sure the extensions are functioning correctly on your account. Also, you can access technical support documents directly from Microsoft at this location.